| Activity | Details | Responsible Person | Frequency |
| Sales & Service | Provide quick service and face-to-face help to local people and mechanics. | Owner/Staff | Ongoing |
| Procurement | Order common parts to restock inventory; order special parts when needed. | Owner | Daily/Weekly |
| Inventory Management | Track all stock using the inventory system to prevent shortages. | Owner/Staff | Daily |
| Quality Control (QC) | Ensure all parts are correct, from trusted suppliers, and meet required standards. | Owner | Ongoing |
| Customer Consultation | Give good service and advice so that customers trust the shop and return again. | Owner/Staff | Ongoing |
| Financial Management | Record expenses, income, and manage cash flow. | Owner/Accountant | Monthly |
| Marketing & Differentiation | Highlight the benefits of immediate, personal, and helpful service over online shops. | Owner | Bi-weekly |
| Future Planning | Identify opportunities like selling parts for RVs, boats, or heavy equipment, or parts for electric cars. | Owner | Owner |